Troubleshooting Tips for When Sims 4 Can't Open

Sims 4 is a popular life simulation game that allows players to create virtual people and guide them through their lives. Unfortunately, sometimes players may encounter an issue where the game won't open. Before giving up on the game, here are some troubleshooting tips to try!

Verify Your Game Files

One of the first things to try if Sims 4 won't open is to verify the game files. This can help identify any corrupt or missing game files that may be causing the issue. To verify your game files, launch the Origin client, then right-click on the Sims 4 game in your library and select “Repair”. Origin will then scan the game files and replace any that are corrupt or missing. After the repair is complete, try launching the game again to see if the issue is resolved.

Update Your Graphics Card Drivers

Another potential cause of the game not opening could be outdated graphics card drivers. Graphics card drivers are what allow the game to properly render graphics and animations. If your graphics card drivers are outdated, they may not be able to properly render the game, resulting in it not opening. To update your graphics card drivers, you can visit the website of your graphics card manufacturer and download the latest drivers for your specific model. After installing the updated drivers, try launching the game again to see if the issue is resolved.

Reinstall the Game

If the above steps don't resolve the issue, it may be necessary to reinstall the game. This can help resolve any lingering issues that may be causing the game to not open. To reinstall the game, launch the Origin client, then right-click on the Sims 4 game in your library and select “Uninstall”. Once the game has been uninstalled, restart your computer, then reinstall the game from the Origin client. After the game has been reinstalled, try launching it again to see if the issue is resolved.

Contact Support

If none of the above steps resolve the issue, it may be necessary to contact support. EA, the publisher of the Sims 4, offers a variety of support options, including chat, email, and phone support. You can visit their website to get in touch with a support representative. They can help you identify and resolve the issue so you can get back to playing the game.

If Sims 4 won't open, don't give up! Try these troubleshooting tips to identify and resolve the issue. From verifying your game files to reinstalling the game, these tips can help get you back to playing the game in no time.